Reverse Mortgage Insights
How Much Does Reverse Mortgage Counseling Cost? The Complete 2026 Answer
Jay Zayer, CRMP · CA DRE #01456165 · NMLS #307713 · AZ #1022722
Reverse mortgage counseling costs $125-$200 at most HUD-approved agencies. Some local agencies offer free sessions. Fee paid to agency — not lender. Certificate valid 180 days. Jay Zayer CRMP. NMLS #307713.
Direct answer
Reverse mortgage counseling typically costs $125 to $200, depending on the agency. Some local HUD-approved agencies offer free or reduced-cost sessions for income-qualifying borrowers. The fee is paid directly to the counseling agency — not to the lender. You must pay whether or not you proceed with the loan. The session takes approximately 90 minutes by phone and results in a HUD Form 92902 counseling certificate that is valid for 180 days and required before any lender can accept your application.
Key takeaways
- ✓ Reverse mortgage counseling costs $125 to $200 at most HUD-approved agencies.
- ✓ Some local agencies offer free or reduced-cost sessions for income-qualifying borrowers — ask when you call.
- ✓ The fee is paid to the counseling agency, not the lender. A lender who offers to pay your fee is violating HUD guidelines.
- ✓ You pay the fee whether or not you proceed with the loan.
- ✓ The session takes about 90 minutes by phone. No travel required.
- ✓ The counseling certificate issued after the session is valid for 180 days.
Reverse mortgage counseling is a mandatory step before any HECM loan can close — and the fee is one of the first questions people ask. The good news is the cost is modest relative to the value the session provides and the size of the financial decision you are making. Here is everything you need to know about what it costs, who charges what, how to get it reduced or free, and what you actually receive for that fee. For the full session walkthrough, see our reverse mortgage counseling guide.
How Much Does Reverse Mortgage Counseling Cost?
The standard fee for HUD-approved HECM reverse mortgage counseling is $125 to $200, depending on the agency you choose. According to The Mortgage Reports' January 2026 analysis, most national phone-based agencies charge in this range. The fee covers the counselor's time for the full session — approximately 90 minutes — and the issuance of your official HUD counseling certificate.
Proprietary reverse mortgage counseling — for non-HECM programs such as HomeSafe — sometimes carries a slightly higher fee. MMI, for example, charges $199 for HECM counseling and $229 for proprietary program counseling. If you are considering a California proprietary program (available from age 55), confirm the fee when you call to schedule.
What Each Major Agency Charges
Here are the current fees and contact details for the major agencies serving California and Arizona borrowers. For a full agency comparison, see our counseling agencies guide.
| Agency | Typical fee | Format | Notes |
|---|---|---|---|
| NFCC | $125–$200 | Phone / video | Largest national network. Income-based fee reduction available. Spanish-language sessions offered. Call 800-388-2227. |
| MMI — Money Management International | $199 (HECM) / $229 (proprietary) | Phone | Two-part session format. One of the highest-volume HECM counselors nationally. Call 866-834-0428. |
| American Financial Solutions | $200 | Phone / video | Serves California and Arizona. English and Spanish available. Call 888-864-8699. |
| GreenPath Financial Wellness | $125–$175 | Phone | National reach. Income-based fee reduction available. Call 800-550-1961. |
| NeighborWorks America | Varies by local agency | Phone / in-person | HUD national intermediary with local member agencies. Some local agencies offer free or low-cost sessions. Call 800-569-4287. |
| Local HUD-approved agencies (CA/AZ) | $0–$125 | In-person / phone | Some California and Arizona county agencies offer free or subsidized counseling for income-qualifying borrowers. Find via hud.gov/findacounselor. |
Can the Fee Be Reduced or Waived?
Yes, in several situations:
Income-based fee reduction
Most HUD-approved agencies offer reduced fees for borrowers who cannot afford the standard rate. Ask specifically when you call to schedule. The agency will typically ask for a brief income verification. There is no formal income threshold published by HUD — each agency sets its own waiver criteria.
Free local agency counseling
Some California and Arizona county-level housing nonprofits offer free HECM counseling funded by HUD grants. These agencies appear in the HUD locator at hud.gov/findacounselor when you search by ZIP code. Availability varies by county and changes over time — call a few local agencies to ask about current free sessions.
Who cannot pay your fee
HUD specifically prohibits lenders from paying your counseling fee on your behalf. If a lender offers to cover the cost or arrange a 'free' counseling session for you, that is a HUD compliance violation and a red flag. The counselor must be independent of the lender — which means the fee flows directly from you to the agency, not through the lender.
Never pay more than $200 for standard HECM counseling
If any agency quotes a fee significantly above $200 for standard HECM counseling, find a different agency. All HUD-required counseling content is publicly available at no cost from HUD and the CFPB. The fee covers the counselor's professional time only. High-fee 'counseling' services are a red flag.
Do You Pay the Fee Even If You Don't Get a Loan?
Yes. The counseling fee is paid for the session itself, not for the loan. If you complete counseling and then decide not to proceed with a reverse mortgage — for any reason — you still owe the counseling fee. It is non-refundable. This is appropriate because the counselor's job is to educate you about all your options, including the option of not getting a reverse mortgage at all.
Think of it the same way you would think of paying a financial advisor for a consultation. You pay for their time and expertise. The outcome of that consultation — whether you decide to proceed or not — does not change the fee.
What Does the $125 to $200 Actually Get You?
The session is approximately 90 minutes and covers everything required by HUD's Housing Counseling Handbook 7610.1. Here is what the fee specifically buys:
| What you receive for $125–$200 | What it covers |
|---|---|
| Complete explanation of how your loan works | The counselor covers how the HECM works, how the balance grows, what the non-recourse guarantee means, and what happens when the loan becomes due — in plain language with no sales pressure. |
| Estimated proceeds for your situation | Using your age, home value, and current rates, the counselor provides a general estimate of how much you may qualify for under the HECM program. |
| Full fee and cost breakdown | Every fee explained: upfront MIP, origination fee, appraisal, title, escrow, and annual MIP. You leave knowing exactly what the loan costs. |
| Your ongoing obligations | Clear explanation of what you must continue doing to keep the loan in good standing — property taxes, homeowner's insurance, and home maintenance. |
| All payout options | Lump sum, monthly tenure payment, line of credit, or any combination — explained with the specific trade-offs of each. |
| Heir and estate implications | What your heirs face when the loan becomes due, the 30-day response window, the 95% rule, and the non-recourse protection that shields them from personal liability. |
| Financial alternatives | HUD requires the counselor to discuss every alternative: HELOC, cash-out refinance, downsizing, property tax deferral programs, and state senior assistance. |
| HUD Form 92902 — your certificate | The official counseling certificate required by every lender before they can accept your application. Valid for 180 days. |
The HUD Form 92902 certificate alone is a gating requirement for your loan — no lender can accept an application or order an appraisal without it. That makes the $125 to $200 fee a mandatory step in accessing what is often a $250,000 to $500,000+ financial decision. In that context it is a very modest cost for a fully independent, unbiased expert review of your situation.
How Long Does the Session Take?
Most sessions take approximately 90 minutes. Some agencies structure it as a two-part session — a 30-minute intake call followed by a 60-minute full counseling session, sometimes on the same day and sometimes on different days. Ask about the format when you call.
The session can be done entirely by phone. No travel is required. Most national agencies can schedule you within 24 to 72 hours of your first call.
How Long Is the Certificate Valid?
The HUD Form 92902 counseling certificate is valid for 180 calendar days from the date of the session. If you do not close a loan within 180 days, you must complete counseling again and pay the fee again. Plan your counseling timing so the certificate covers your expected closing date with some buffer. See our closing process guide for the full timeline.
California-Specific Note: The 7-Day Cooling-Off Period
California homeowners face one additional timing consideration that adds to the counseling-to-closing timeline. California law requires a mandatory 7-calendar-day cooling-off period between completing HUD counseling and submitting a loan application. This is a state law requirement that cannot be waived. Factor at least 8 to 9 additional days into your timeline after counseling before your lender can start the application clock.
How to Schedule and What to Say
Three ways to find a HUD-approved counselor:
- Online: hud.gov/findacounselor — search by ZIP code
- By phone: call HUD directly at 800-569-4287
- CFPB tool: consumerfinance.gov/find-a-housing-counselor
When you call an agency to schedule, ask these three questions before booking:
- What is your current fee, and do you offer income-based reductions?
- What is your first available phone appointment?
- How quickly will you issue the certificate after the session — by email or mail?
Never schedule counseling with an agency referred or arranged by your lender. Find your own using the official HUD locator. The entire point of the counseling requirement is independence from the lender.
Expert Perspective
From Jay Zayer, CRMP — 15 years in California and Arizona:
I always tell clients to think of the counseling fee as the best $150 they will spend in the entire reverse mortgage process. It is the only step where you sit with an independent expert who has no financial stake in whether you proceed or not. They are not paid more if you get the loan. They are not paid less if you decide against it. Their only job is to make sure you understand what you are getting into.
I walk every client through what to expect before they schedule so they arrive at the session with a prepared question list rather than hearing everything for the first time. The clients who get the most value out of counseling are the ones who treat it as a consultation rather than a checkbox.
The question I always tell clients to specifically ask the counselor: what happens to my spouse if they are not on the loan? The non-borrowing spouse rules must be established at closing and cannot be added after. That one question alone is worth the cost of the session.
Frequently Asked Questions
How much does reverse mortgage counseling cost?
Reverse mortgage counseling costs $125 to $200 at most HUD-approved agencies. Some local agencies offer free or reduced-cost sessions for income-qualifying borrowers. The fee is paid directly to the counseling agency and is not refundable if you decide not to proceed with the loan.
Who pays for reverse mortgage counseling?
You pay for counseling directly to the HUD-approved agency. Your lender cannot legally pay the counseling fee on your behalf — this is a HUD rule designed to protect the counselor's independence. If a lender offers to cover the cost, that is a compliance violation and a warning sign.
Is reverse mortgage counseling required?
Yes. HUD counseling is mandatory for every HECM reverse mortgage application. No lender can accept your application, order an appraisal, or collect any fees (other than a credit report fee) until they have received your signed HUD Form 92902 counseling certificate. The certificate is valid for 180 days from the session date.
Can I get free reverse mortgage counseling?
Possibly. Some local HUD-approved housing agencies in California and Arizona offer free or reduced-cost HECM counseling funded by HUD grants. Availability varies by county and changes over time. Search hud.gov/findacounselor by your ZIP code and call local agencies to ask about current free session availability. Most national phone agencies charge $125 to $200 but offer income-based fee reductions upon request.
How long does reverse mortgage counseling take?
The session takes approximately 90 minutes. Some agencies use a two-part format: a 30-minute intake call and a 60-minute full counseling session. The session can be completed entirely by phone with no travel required. Most national agencies can schedule within 24 to 72 hours of your first call.
Action Steps: Schedule Today
- Go to hud.gov/findacounselor and search by your ZIP code
- Call 2–3 agencies and ask about the fee, scheduling availability, and income-based reductions
- Choose the agency with the fastest availability and appropriate fee
- Call Jay at 760-271-8646 before your session for a free preparation conversation
- After counseling, provide the signed certificate to your lender and begin the application
Jay walks every California and Arizona client through what to expect before counseling. Call Jay at 760-271-8646 or visit reversemortgage.coach to start.
Related reading: Reverse Mortgage Counseling: What to Expect · HUD-Approved Counseling Agencies · Reverse Mortgage Closing Process
Want to Talk Through What to Expect Before You Schedule Counseling?
Jay Zayer, CRMP walks every California and Arizona client through what to expect from the counseling session before they schedule — so they arrive prepared with the right questions. Free. No obligation.
Call: 760-271-8646 · reversemortgage.coach
Book a Free 30-Minute CallThis content is for educational purposes only. Counseling fee information current as of June 2026 and subject to change — verify current fees directly with each agency. This material is not from HUD or FHA and has not been approved by any government agency. CA DRE #01456165, #01450361 · NMLS #307713 · AZ #1022722.